Why it works offline.
Most business software assumes a connection. In a jewellery shop that assumption breaks constantly — a power cut, a dead router, a counter in a basement market with no signal. When the software is in the cloud and the cloud is unreachable, billing stops, and a shop that cannot bill is closed.
So 24K Solutions is built the other way round. The application and the database both live on the shop's own computer, Windows or Mac. Billing, stock, girvi and accounts all work with the network down. When a connection is available it syncs; when it is not, nothing waits.
The second reason is the arithmetic. Gold is bought and sold by weight and purity, with making charges, wastage and tunch on top, and old metal coming back in against new sales. Girvi interest accrues daily against a pledge. None of this exists in general accounting software, which is why jewellers end up keeping four registers alongside it. We built the registers into the software instead.